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Terms and Conditions

Terms and Conditions

Product Delivery

Movie Ticket/s need to be printed off and presented at box office. Capri Club Memberships will be processed and posted within 21 working days.

Purchase of Products or Services from this Site

Your purchase of any product or service on this Site forms a legally binding agreement between you and The Capri Theatre (ABN 43 007 564 818) (the Company) on these Conditions of Sale. You also agree to be liable for any breaches of the Conditions of Sale by individuals using products or services purchased by you on this Site. Children under the age of 16 must obtain the permission and assistance of their parent or guardian to purchase any product or service from this Site.


You acknowledge the Company’s right to enforce film classification requirements set by the Australian Classification Board and you will not purchase tickets that you (and any persons on whose behalf you purchase tickets) are not legally entitled to see, for instance if you are under 15 you cannot purchase and use tickets for a film classified M15+. The Company reserves the right to insist that you provide suitable identification depending on a film’s classification.


Cameras, audio and video recorders are not permitted inside the Cinema. Violators will be prosecuted under Australian copyright law and fines of up to $60,000 may apply.

Personal Information and Payment System

You consent to Direct Payment Solutions (ABN 39 517 028 648)(DPS) collecting your personal information to process payments made by you on this Site through its Payment Express service. DPS is contactable through its website and you have a right to request DPS to access any personal information DPS has collected relating to you. Your payment and credit card details submitted using this Site are fully encrypted through industry standard secure software server technology. The Company recommends that you check the Verisign certificate at the time of any purchase to confirm this measure has been taken. If you suspect that unauthorised use of your credit card has occurred as a result of a purchase from this Site, you should notify your credit card provider immediately in accordance with its reporting rules and procedures.


Where you purchase concession tickets online, suitable identification must be provided at the Cinema. 

Online Fees

The purchasing of products and services may be subject to booking, credit card and other fees. All tickets purchased through this Site will be subject to a booking fee unless otherwise specified. The Company reserves the right to vary the amount of this booking fee from time to time, as specified in the ticket purchasing process.

Times and Session Details

Times and session details in relation to tickets purchased thought this Site are subject to change without notice.

Refund and Return Policy

To the extent permitted by law, and without limiting the application of Australian Consumer Law and the Consumer Guarantees, the Company’s liability to you in connection with the purchase or use of any products or services obtained from this Site is limited to either:

     (a) replacement of those products or services; or 
     (b) a refund of the cost of purchase of those products and services.

Refunds or exchanges are not available where you simply change your mind, or where you have mistakenly purchased the wrong ticket or where you do not have a receipt for the products or services. 

To the extent permitted by law:
     (a) The Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you and any other persons who use a product or service you have purchased from this Site including liability for any consequential loss or damage, indirect, incidental, special damages, or loss of business or profits; and
     (b) you agree that the Company may retain any booking fees or other incidental costs such as postage incurred in issuing a refund.

Alcoholic Beverages

Where your purchase from this Site includes a purchase of any alcoholic beverage, you warrant that you are over 18 years of age and legally entitled to purchase this product. If you are purchasing this product on behalf of someone else, the recipient must also be over 18 years of age. You or the product recipient must supply suitable photographic proof of age evidence at the point of supply at the Cinema on request by the Company. If this cannot be presented, the Company is entitled to refuse to supply the alcoholic beverage with no further compensation to you.


GST applies to the purchase of products and services from this Site and will be charged at the time of purchase. 

Force Majeure

The Company’s obligations to you will be suspended for the period in which the Company is affected by any event beyond its reasonable control which shall include without limitation an act of God, fire, flood or other extreme weather event, natural disaster, strike, electricity, power or communications failure, shortage or unavailability of products or services or a change in applicable law.

No Re-Sale or Promotional Use

Products or services obtained from this Site (including vouchers) may not be re-sold for commercial or promotional purposes, bundled with other goods and services or used for promotional purposes without the Company’s prior written consent.